Frequently Asked Questions

Rates, Sessions, and Confidentiality Information

What Type of Clients Do You Work With?

I work with English-speaking adults from diverse backgrounds.

How Do Sessions Take Place?

You can choose between phone sessions or Google Meet video sessions.

Are Sessions Confidential?

I do everything possible to meet or exceed the Ethical Principles for Professional Coaches established by the International Association of Coaching. Confidentiality is extremely important to me, and each session is held in strict confidence.

I will never release identifying information or reveal to anyone that you are a client unless I am legally required to do so or you have given written consent.

I Am Well Known. How Can I Be Sure No One Finds Out I Am Working With You?

I take confidentiality very seriously and understand that someone’s job, reputation, or relationships could be affected if our work were exposed.

For that reason, I never reveal who my clients are. Occasionally, someone will say, “I know you talk to my friend or family member.” My response is always the same: I do not discuss who I work with, and I will never confirm or deny speaking with anyone.

What Are Your Payment, Cancellation, and Scheduling Policies?

Payment is due when you book your appointment.

There are no refunds for services.

To reschedule a session, you must provide at least 48 hours’ notice. Rescheduling can be done through the link provided in your appointment confirmation email.

Sessions end at the scheduled time even if you arrive late. If you are more than 15 minutes late, the session will be considered a no-show.


Choosing Support: Coaching, Counseling, and Therapy

How Do I Know Whether I Need a Coach, Counselor, or Therapist?

We are all on a journey called life. Sometimes we know where we want to go but feel stuck, confused about which direction to take, or unsure how to navigate an obstacle. In these situations, non-clinical services such as coaching or non-clinical counseling can be helpful.

At other times, a person may be experiencing a mental health condition that significantly disrupts their ability to function in daily life. In these situations, a licensed medical or mental health provider is necessary.

If you are experiencing emotional, mental, or physical distress to the point that you cannot function well in daily life, you should seek care from a licensed medical or mental health professional. Coaches, consultants, mentors, and non-clinical counselors are not medical providers and cannot diagnose or treat medical or mental health conditions.

When deciding what type of support is appropriate, consider the level of responsibility required. Licensed mental health providers may intervene directly in a client’s life when safety or stability is at risk. Non-clinical professionals work with clients who remain responsible for their own decisions, safety, and day-to-day functioning.

Why Do Non-Clinical Professionals Use Terms Like Narcissistic Abuse, Trauma, or Depression?

Many words have both clinical and non-clinical meanings.

For example, “depression” can refer to a medical mental health condition, but it is also commonly used to describe sadness or discouragement. There is a significant difference between saying, “I’m depressed that it’s raining and I can’t go to the beach,” and saying, “I’m so depressed that I cannot get out of bed.”

The same applies to the word “narcissistic.” Narcissistic Personality Disorder is a clinical diagnosis. However, describing someone’s behavior as narcissistic does not mean a diagnosis has been made. It simply describes patterns of behavior and relational dynamics.


Getting the Most Out of Sessions

Be Consistent
Make it a priority to attend scheduled sessions. Meaningful change usually requires consistent engagement in the process.
Be Committed
Distractions are everywhere. While I can help you stay focused on your goals and develop strategies for challenges that arise, meaningful progress requires your commitment.
Be Invested
Between sessions, continue thinking about your goals and the topics we discuss. If you choose to complete assignments or reflections between sessions, give them adequate time and attention. Before each session, take a few moments to clear your mind and think about how you would like to use the time.
Communicate Openly
Please talk with me about any concerns you have. If something is unclear, ask. If you feel misunderstood, let me know. Honest feedback and open communication make our work together far more effective.

Do I Need a Diagnosis to Begin Healing from Narcissistic Abuse?

No.

I am not a licensed mental health provider and do not diagnose Narcissistic Personality Disorder. However, healing from the impacts of a toxic or narcissistic relationship does not require that the other person receive a formal diagnosis.

A client once asked how she could know she experienced narcissistic abuse if her mother had never been diagnosed with Narcissistic Personality Disorder. I explained it this way.

When walking along a beach or through the woods, we may not see the animal that passed through, but we can often identify which animal was there by the tracks it left behind.

The same principle applies to narcissistic abuse. The patterns and impacts experienced by survivors often reveal the type of relationship they were in.

Most narcissists do not seek therapy, and those who do rarely stay long. In some cases, therapy may be used strategically to manipulate perceptions, appear cooperative, or gain an advantage in conflicts such as custody disputes.

Because of this, survivors do not need a formal diagnosis to begin understanding and healing from the impacts of narcissistic abuse.