Willow Life Coaching and Counseling, LLC
Policies and Procedures
Standard Session Length: 55 min.
Location: Phone or Video Chat with Google Meet
Payment, Refunds, Cancellations, Rescheduling, Lateness:
- Payment is due prior to your appointment.
- There are no refunds on services.
- To be eligible to reschedule, you must give 48-hour notice.
- Sessions will end at the designated time, even if you are late for the call. If you are over 15 minutes late, I will consider you a no show, and I will not continue to wait for you.
Ethics: I do everything we can to meet or exceed the Ethical Principles for Professional Coaches set forth by the International Association of Coaching.
Confidentiality:
- Confidentiality is essential to me. I hold each session in strict confidence. I will never release your personal session information unless you are legally required or you have given written consent.