Willow Life Coaching & Counseling, LLC
Policies & Procedures

Session Length:  50 min.

Location:  Phone or Video Chat with Google Meet

Payment, Refunds, Cancellations, Rescheduling, Lateness:  

  • Payment is due prior to your appointment. 
  • There are no refunds on services.  
  • To be eligible to reschedule, you must give 48-hour notice
  • Sessions will end at the designated time, even if you are late for the call.  If you are over 15 minutes late, I will consider you a no show, and I will not continue to wait for you.

Ethics:  We do everything we can to meet or exceed the Ethical Principles for Professional Coaches set forth by the International Association of Coaching.  


  • Confidentiality is essential to us. We hold each session in strict confidence.  We will never release your personal session information unless we are legally required or you have given written consent.