Willow Life Coaching and Counseling, LLC
Policies and Procedures

Standard Session Length:  55 min.

Location:  Phone or Video Chat with Google Meet

Payment, Refunds, Cancellations, Rescheduling, Lateness:  

  • Payment is due prior to your appointment. 
  • There are no refunds on services.  
  • To be eligible to reschedule, you must give 48-hour notice. 
  • Sessions will end at the designated time, even if you are late for the call.  If you are over 15 minutes late, I will consider you a no show, and I will not continue to wait for you.

Ethics:  I do everything we can to meet or exceed the Ethical Principles for Professional Coaches set forth by the International Association of Coaching.  


  • Confidentiality is essential to me. I hold each session in strict confidence. I will never release your personal session information unless you are legally required or you have given written consent.  

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